Showing posts with label cross cultural communication. Show all posts
Showing posts with label cross cultural communication. Show all posts

Speaking of India: Bridging the Communication Gap When Working With Indians Review

Speaking of India: Bridging the Communication Gap When Working With Indians
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Speaking of India: Bridging the Communication Gap When Working With Indians ReviewI am an Indian and I read this book with great interest. I was amazed how he captured some of the things which we Indians do (especially the way we conduct meetings) but never realize.
What I don't like is when he starts discussing the reasoning behind the behaviour. At one point, he says that the reasons why Indians don't speak up has something to do with the fact that they have been ruled for years so they developed that awe for westerners. That is so funny.
The true reason behind the behaviour is not what he describes. The fact is that most of the western people face Indians when they outsource their IT work. In India, customer is god. Thats what Gandhi told us and thats what we are told from childhood. And in most interactions western people are customers, so Indians tend to respect them. Also, in India, respect for older people is a given thing. And most westerns are old as comparison to young IT people working on their projects. These are two prime reasons that Indian people don't openly oppose western people. It is so unfortunate to see author's reasons behind this behavior.
I have lived and travelled to different countries and studied culture out of my passion and am amazed by the differences in the culture. I always check with local people about the reasons behind their behavior. I wish the author had done more research with the local people before he gave his reasons for different cultural traits. At times it appears he is writing reasons that he thinks his typical readers would like to hear. Can I ever tell you better than you can tell me why you behave like you do?
So readers, do read his book to understand different cultural and behavior traits. However, take his reasoning with a pinch of salt. My belief is that reasoning behind cultural traits can by hypothesized only after thorough research of history and culture of a place. It is difficult to get a credible hypothesis after a superficial interaction with a small sample size of people of that place.Speaking of India: Bridging the Communication Gap When Working With Indians Overview

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